No products in the cart.
Welcome to Leather Outfitter! We strive to provide a seamless shopping experience, including clear and transparent shipping details to ensure you know exactly what to expect when ordering with us. Below, you’ll find all the essential information about our shipping policies, including delivery times, costs, and other pertinent details.
Once you place an order, our team processes it within 1-5 business days (Monday through Saturday, excluding holidays). During sales or peak times, processing may take an additional 1-2 business days. Processing includes order verification, quality control checks, and packaging.
We ship all orders from our international warehouses to ensure a wide selection of products. Delivery times vary based on the destination country and are estimated as follows:
Please note that international shipments may be subject to customs fees, import duties, or taxes imposed by the destination country, which are the responsibility of the recipient. Delivery times are estimates and may vary due to factors beyond our control, such as customs processing or carrier delays.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website’s “Track Order” page or directly on the carrier’s site.
We offer a flat shipping rate of $30 on all orders. Enjoy free shipping on orders over $299.
For international orders, customs fees, duties, or additional taxes may be applicable based on the destination country’s regulations. These fees are not included in our pricing or shipping fees and must be paid by the recipient.
We work with trusted shipping carriers to ensure timely and secure delivery of your order. Carriers are selected based on the destination.
Due to logistics and carrier limitations, we currently cannot ship to certain addresses. These include (but are not limited to):
If you realize there’s an error in your shipping address after placing an order, please contact us as soon as possible.
For a smooth and seamless shipping experience, we ask our customers to review and take responsibility for the following:
During peak holiday seasons (e.g., Thanksgiving, Christmas, New Year’s), order volumes increase significantly. We encourage placing orders early to avoid delays.
We ensure all packages are securely packed to prevent damage. However, in the event of a lost, stolen, or damaged package, please contact our customer support team at support@leatheroutfiter.com.
While we strive to deliver orders within the specified timeframe, delays may occur due to factors beyond our control (e.g., weather, holidays, carrier delays). We are not responsible for delays once the package has left our facility, but we will work with you to address any issues.
Sometimes, packages are returned to us due to incorrect or incomplete addresses, or if the recipient is unavailable to receive the package.
If you have questions or need further assistance with your order, please reach out to our customer service team. We’re here to help!
If a shipment is refused by the recipient, the package will be returned to our facility. Any shipping fees, including return shipping, will be deducted from your refund.
In certain cases, a shipping fee refund may be applicable. Please see below for situations where we might refund your shipping fees:
Occasionally, a product may go out of stock after an order is placed, leading to delays.
Our responsibility ends once the package has been handed over to the carrier, and we cannot be held liable for issues caused by the carrier, such as delays, lost packages, or damaged items after dispatch.
132 E Delaware Ave, Newark, DE 19711, USA
Copyright © Leather Outfitter | All Rights Reserved.